FAQ

Frequently Asked Questions

What types of services do you offer? 

We offer a range of drone services including aerial photography, 4K video, topographic surveys, 3D modeling, orthomosaic maps, and more. Our services cater to various use cases such as real estate, construction, inspections, events, and farming.

What areas do you serve? 

We serve the following cities: Livonia, Plymouth, Northville, Novi, Farmington, and Canton. If you’re located outside these areas, please contact us to discuss potential service options.

What equipment do you use?

We use a DJI Mini 3 drone, which is equipped with a 1/1.3-inch CMOS sensor and 48 MP resolution for high-quality images and videos. For 3D modeling and mapping, we utilize WebODM for processing and rendering.

How do I request a quote for your services? 

You can request a quote by filling out the form on our "Request Quote" page. Simply provide your details and specify the services you’re interested in, and we’ll get back to you with a customized quote. 

What is the turnaround time for receiving the final deliverables? 

For standard image and video services, you will receive your content within 24 hours. Orthomosaic maps typically take 24 to 48 hours to render and deliver.

Are your drone operations compliant with FAA regulations? 

Yes, our drone is registered for commercial use and we hold a valid Remote Pilot Certificate (Part 107) from the FAA. This ensures that all our operations are conducted safely and in compliance with regulatory standards.

What should I expect during a drone session? 

During a drone session, we will meet at an agreed time to discuss your specific needs and capture the required footage or images. After the session, you will receive all media files on a USB stick, and any additional processing or editing will be completed as per your request.

How do you ensure privacy and security during drone operations? 

We adhere to strict privacy and security protocols during all drone operations. We ensure that our flights comply with local regulations and respect private property boundaries. Any footage or images captured are used solely for the purposes agreed upon with the client.

What if the weather is unfavorable on the day of the shoot?

If weather conditions are not suitable for flying, we will work with you to reschedule the session for a more favorable time. Safety is our top priority, and we aim to ensure the best conditions for capturing high-quality imagery.